Contact: Joint Information Center on COVID-19 for the State of Florida
(850) 815-4940,
ESF14@em.myflorida.com

Florida Department of Health and Florida Division of Emergency Management Sever Ties with Quest Diagnostics After Quest Failed to Follow Florida Law

~Testing Company Attempted to Dump 75,000 COVID-19 Test Results from as far back as April~

TALLAHASSEE — Today, at the direction of Florida Governor Ron DeSantis, the Florida Department of Health (DOH) and the Florida Division of Emergency Management (FDEM) will be severing all ties with Quest Diagnostics after Quest’s failure to follow Florida law and report all COVID-19 results in a timely manner. Quest’s failure to report nearly 75,000 results dating back to April means most of the data in today’s upload – while it will have historical significance – will have little impact on the status of the pandemic today.

Per Quest, all individuals that tested positive were notified of their results. Therefore, while significant, this unacceptable dump of test results is a data issue and does not impact the health of individuals or the spread of COVID-19 in Florida. Quest Diagnostics is a large, nationwide lab that provides testing at private sites, as well as performing limited testing through the state.

Upon announcing this action, Governor DeSantis said, “The law requires all COVID-19 results to be reported to DOH in a timely manner.  To drop this much unusable and stale data is irresponsible. I believe that Quest has abdicated their ability to perform a testing function in Florida that the people can be confident in. As such I am directing all executive agencies to sever their COVID-19 testing relationships with Quest effective immediately.”

Monday night, August 31, the Governor’s office was informed that nearly 75,000 tests, dating as far back as April, were to be entered into the DOH COVID-19 monitoring system. While the data, for the most part were over 2 weeks old – with some being almost 5 months old – the state incorporated information that would be useful and included the rest in the interest of transparency.

Without the backlog of Quest results, the positivity rate for new cases on August 31, 2020 is 5.9%.

https://content.govdelivery.com/accounts/FLDEM/bulletins/29cc3ee. 

More Information on COVID-19

To find the most up-to-date information and guidance on COVID-19, please visit the Department of Health’s dedicated COVID-19 webpage. For information and advisories from Centers for Disease Control and Prevention (CDC), please visit the CDC COVID-19 website, this website is also available in Spanish and Creole. For more information about current travel advisories issued by the U.S. Department of State, please visit the travel advisory website.

For any other questions related to COVID-19 in Florida, please contact the Department’s dedicated COVID-19 Call Center by calling 1-866-779-6121. The Call Center is available 24 hours per day. Inquiries may also be emailed to COVID-19@flhealth.gov.

About the Florida Department of Health

The Florida Department of Health, nationally accredited by the Public Health Accreditation Board, works to protect, promote and improve the health of all people in Florida through integrated state, county and community efforts.